Terms of Use

Terms of Use

www. travelcovidtestcenter.com

General use of the services for PCR Tests, Rapid Antigen Tests and Rapid Antibody Tests (hereinafter, the “Services”):

Declarations and guarantees for the provision of Services:

  1. That you contract the provision of the Services in a free, legitimate, and informed manner, and that you understand its procedure.
  2. That the personal data, information, and facts that have been made known to RECOLETAS-ARQUIMEA-LABGENETICS-GTT, UTE for the provision of the service are true and accurate.
  3. That he knows the content and scope of taking samples and the whole process of carrying out the tests: PCR, antibodies (rapid test) and antigens (rapid test).
  4. That the samples of your body for the provision of the Services are solely and exclusively yours, they have been taken following the instructions of the health worker.

1.- Right to information

We inform you that this website is owned by RECOLETAS-ARQUIMEA-LABGENETICS-GTT, UTE, (hereinafter , “UTE”), with Tax Identification Number(C.I.F.) U42835702, registered in the Commercial Register of Madrid, and established at Margarita Salas, 10, 28919, Leganés (Madrid), SPAIN .

Those who access and/or use this website (https://www. travelcovidtestcenter.com) become USERS, who fully accept each Term of Use listed below.

The user (hereinafter the “User”) may contact UTE through the following e-mail address:   info@arquimeamedical.com.

2.- Use of the website

The User assumes responsibility for the use of the Website. The Website may provide access to a multitude of texts, graphics, drawings, designs, programs or data,

multimedia content, and information (hereinafter, “Content”) belonging to UTE or to third parties to which the User may have access.

The User undertakes to make appropriate use of the Contents and Services offered through the Website and, without limitation, not to use them to:

  • Engage in illicit activities, illegal or contrary to good faith and public order.
  • Disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, supporting terrorism or attacking human rights.
  • Cause damage to the physical or logical systems of the UTE Website, its suppliers or third parties.
  • Introduce or disseminate computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
  • Attempt to access, use and/or manipulate data from UTE, third party suppliers or other Users.
  • Reproduce, copy, distribute, allow public access through any form of public communication, transform, or modify the Contents, unless authorized by
  • Delete, hide or manipulate the Content subject to intellectual or industrial property rights and other data identifying such rights of UTE or third parties, included in the contents, as well as the technical protection devices or any other information mechanisms that may be inserted in the Contents.
  • Attempt to access and/or use the other users email accounts and modify or manipulate their messages.

The User will be responsible for the veracity and legality of the information provided through the forms used to access to certain contents or services offered by the Website.

UTE reserves the right to investigate and report any of the aforementioned behaviors in accordance with the law, as well as to collaborate with the authorities in the investigation of such actions.

For the same reason, we reserve also the right to delete all comments and contributions that violate respect for the person’s dignity, that were discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or that, in our opinion, were not suitable for publication.

In any case, UTE won’t be responsible for the user’s opinions expressed through the forums, chats, or other participation tools, nor for the use that Users would make of any Content included in the Website.

UTE may temporarily, and without prior notice, suspend the access to the Website to perform maintenance, repair, updating or improvement operations. However, whenever circumstances permit, UTE will inform the User, with enough time, about the expected date for Services suspension.

3.- Intellectual Property

All Intellectual Property rights related to the Content of this Website and its graphic design (including, but not limited to, images, sound, audio, video, software, texts, trademarks or logos, color combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.) are the exclusive property of UTE, or a third party who has authorized its use, so it is UTE which has the exclusive rights of its use or exploitation.

Therefore, and according to the provisions of Royal Legislative Decree 1/1996, April 12th, which approves the Consolidated Text of the Intellectual Property Law , as well as in 17/2001 law, of December 7th, on Trademarks and complementary legislation on Intellectual and Industrial Property, is prohibited the reproduction, transmission, adaptation, translation, distribution, public communication, including its modality of making available, or any other exploitation and/or modification, in whole or in part, without prior express authorization of UTE, of any Content included in the Website.

The User undertakes to respect the intellectual and industrial property rights owned by UTE or third parties. You can view the web site’s elements and even print, copy and store them in your computer’s hard drive or in any other physical support as long as it is exclusively for your personal and private use.

The legitimacy about the intellectual or industrial property rights, corresponding to the users supplied Contents, is exclusive responsibility of them, so Users undertake to hold harmless UTE against any of third-party claim arising from the illicit use of the Website Content.

4.- Privacy and data protection policy.

The processing of the collected data will always be carried out in accordance with the current legislation regarding to privacy and data protection as is set out in the following privacy policy:

https://www. travelcovidtestcenter.com/privacy-policy/

5.- Cookie policy.

The access and use of this Website may involve the use of cookies. The type and use that is made of them is explained in our cookie policy:

https://www. travelcovidtestcenter.com/cookie-policy/

6.- Payment process

Communication with the payment platform is carried out using encryption protocols that guarantee its security.

UTE does not access or store any data about the credit card or payment method used. Sale to minors under 18 years of age is prohibited.

The client guarantees that he is authorized to use the credit or debit card, or the means used for payment.

Payment terms and conditions are those established by the corresponding payment platform.

For card payments, only VISA OR MASTERCARD credit cards are accepted. In this case, we guarantee that each of the transactions made on travelcovidtestcenter.com are 100% secure. All operations that involve the transmission of personal or banking data are carried out using a secure environment. travelcovidtestcenter.com uses a server based on standard security technology SSL (Secure Socked Layer). All the information that you transmit to us travels encrypted through the network. (If you want to know more, visit our Secure Payment section). Likewise, the data about your credit card are not registered in any database but go directly to the Bank’s POS (Point of Sale Terminal). In addition, we inform you that, to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are the holder of a “secured” card, you can always make payments with a VISA or MASTERCARD in our store.

If your card is not attached to this payment system, travelcovidtestcenter.com will only accept payment with a VISA or MASTERCARD credit card to clients with previously demonstrated seniority and reliability. In both cases, when paying with a VISA or MASTERCARD, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card, offering, in this way, more guarantees about the security of the transaction.


7.- Exclusion of guarantees and responsibility.

UTE declares that it has implemented the necessary controls that, within its possibilities and the state of technology, allow the proper functioning of its Website, as well as the absence of viruses and harmful components. However, UTE cannot be held responsible for:

  • The continuity and availability of the Contents and Services.
  • The absence of errors in Content or the correction of any defects that may occur.
  • The absence of viruses and/or other harmful components.
  • Damages caused by any person who violates the web site’s security systems.

 8.- Duration and modification

These Terms of Use will be in force indefinitely, and UTE can make changes to the conditions specified therein, that will come into effect from the moment of its publication.

UTE reserves the right to make changes that may deem appropriate on the Website such as elimination, adding or changing both the Contents and the Services it provides, as well as the way in which they are placed or presented.

The conditions published at the time the User accesses or uses the UTE Website are considered as being in force.

The access and/or use of the Website will be understood as an acceptance by the User of these Terms of Use and its conditions and, where appropriate, the changes made to them.

9.- Hyperlinks

If www. travelcovidtestcenter.com would provide links or hyperlinks to other Internet sites, UTE will not exercise any control over such sites and contents.

In no case will UTE assume any responsibility for the contents or services accessed through any link belonging to a third party website, nor guarantee the technical availability, quality, reliability, accuracy, extend, veracity, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites.

User accesses this content at his own responsibility and subject to the conditions of use that govern these sites.

Likewise, the inclusion of these external connections will not imply any type of association, merger, or participation with the connected entities.

10.- Right of exclusion

UTE reserves the right to deny or withdraw access to the portal and/or to the offered services without prior notice, at its own request or from a third party, to those users who fail to comply with these General Conditions of Use contained in these Terms of Use.


11.- General information

UTE will pursue the non-compliance with the clauses of these Terms of use as well as any other undue use of the Website, exercising the civil and criminal actions that may correspond to it.


12.- Applicable law and jurisdiction

The relationship between UTE and the User will be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Madrid.



By accepting the Purchase, the Customer states that they know and accept the following terms and conditions:


Using our service, airport users can undergo the analytical tests to diagnose the presence of viral RNA (PCR) of COVID-19 in saliva or nasopharyngeal samples (PCR), diagnostic test for the presence of viral protein (antigens) of COVID-19 in saliva or nasopharyngeal samples, and serological tests indicating the subject’s immune reaction to the virus causing COVID-19 (antibodies under ELISA or lateral flow cassette). They can then obtain their results on the same day as the sample is taken.

  1. Appointments

To undergo the tests, an appointment can be booked via the website www.travelcovidtestcenter.com or directly in the premises set up in the selected airport.

At some times, the appointment time can be approximate due to the high flow of people undergoing tests in our centres.

  1. The results of the services

For rapid antigens or antibodies tests, the results will be available in 15-20 minutes and the results of PCR tests will be available in less than 12 hours*.

*12 hours is an estimated period for results and can vary depending on the volume of tests in the airport/centre and potential incidents over which RECOLETAS-ARQUIMEA-LABGENETICS-GTT, UTE has no control.

  1. Paying for the services

When appointments are booked in advance, the payment will be made by card via the website www.travelcovidtestcenter.com.

If the Customer comes directly to the premises set up in the selected airport, payments can be made by card and in cash.

  1. Exchanges and refunds
  • Refunds and exchanges

In no case will the price of the service be refundable. In case of errors exclusively attributable to the provision of the service, the Customer may arrange a new appointment at no cost before 31 December 2021 and with at least 72 hours’ notice of the new appointment date.

  • Cancellations

The contracted service can be cancelled up to 72 hours before the appointment. Cancelling the contracted service will not give a right to a refund; you can amend your appointment until 31 December 2021.
If the Customer cancels with less than 72 hours’ notice and the reason does not relate to force majeure or a duly justified cause, the amount of the contracted service will not be refunded and they will not be entitled to the amendment of the appointment.

  • Withdrawal

When paying the contracted service you renounce the right of withdrawal and may avail yourself of the provisions of the previous section “Cancellations”, for which you give your express consent to the waiver of the right of withdrawal.

  1. Liability for damages

If, due to causes not attributable to RECOLETAS-ARQUIMEA-LABGENETICS-GTT, UTE, it is not possible to successfully execute the service, the Parties will endeavour to find alternative solutions; otherwise, it is terminated.

RECOLETAS-ARQUIMEA-LABGENETICS-GTT, UTE will not be liable for any cost generated due to causes not attributable to it.